Privacy and Personal Information
Privacy and Personal Information
The University collects, stores, and uses the personal information of many individuals, including students and prospective students, alumni, employees and job applicants, sub-contractors, and volunteers. The University also holds personal and health information of clients of the University Health Clinic.
The University upholds and respects the privacy of all individuals, and supports the aims of privacy legislation by balancing the right of individuals to control their personal information with the University’s need for information to deliver educational services and provide effective governance. Information about how we do this can be found in the .
A privacy data breach is unauthorised access or disclosure of personal information or loss of personal information. To report a suspected data breach, complete a Privacy Data Breach Report Form and email the completed form to privacy@scu.edu.au. For more information see the .
If you want to access or amend your personal information, or make an enquiry about the University’s handling of personal information, please contact the Privacy Officer by emailing privacy@scu.edu.au or calling 02 6620 3841.
If you believe that the University has breached your privacy, you can make an informal complaint by contacting the unit concerned. If your complaint cannot be resolved informally, you can apply for an ‘internal review’ of the conduct that you believe has breached your privacy. More information about internal reviews can be found in the .
In addition to the Privacy Management Plan, information about managing privacy and personal information, including related forms, can be found below:
For Staff:
- Information Sheet - General Privacy Obligations
- Information Sheet - How to respond to a request for personal information
- Information Sheet - Photos and Video Recordings
- Privacy Notice for Employees
- Sample Privacy Notice
For Students:
- Privacy Statement for SCU's websites
- Privacy Notice for Students
- Privacy Statement for MyCareerMatch profiles
Permission Forms:
- Permission to take and use video/audio recordings/photographs (adult)
- Permission to take and use video/audio recordings/photographs (child)
- Permission to take and use video/audio recordings/photographs (adult) 4 per page
- Permission to take and use video/audio recordings/photographs (child) 4 per page
- Permission to take and use video/audio recordings/photographs (bulk permission)
- Talent release/permission to use (performers)
Legislation
- (NSW)
- (NSW)
- (NSW)
- (Cth)
- (NSW)
Privacy Oversight
Record-Keeping
FAQs
In most cases, no. If a student has provided a letter of support from Support Services recommending an academic adjustment, it is generally appropriate to rely on that recommendation rather than request additional medical documentation.
Medical information can be highly sensitive, and students may choose to limit who has access to details about their health, disability, or personal circumstances. Medical documentation may also contain personal information that is not relevant to the academic adjustment being requested.
The University's Disability and Equity team and Support Services team have the expertise and responsibility to assess medical documentation and determine appropriate recommendations for academic adjustments. These teams may also have access to information about the student's circumstances that is not available to other staff members. It is therefore appropriate to rely on their professional assessment when making decisions about academic adjustments.
If you need clarification about a recommended adjustment, you should first obtain the student's written consent before contacting the person or service that made the recommendation. The staff member or service may require a copy of the student's consent before discussing the student's circumstances with you.
This approach supports student privacy while ensuring academic adjustment decisions are informed by appropriately qualified specialist services.
Yes. You may discuss a student's disruptive behaviour with relevant colleagues where it is necessary to manage the situation, support the student, or determine an appropriate course of action.
When discussing a student's behaviour, any sharing of information should be limited to what is reasonably necessary and conducted professionally and discreetly.
Discussions should focus on addressing the behaviour and supporting a safe and productive learning environment.
Where appropriate, you should also involve your Head of School, Director, or another relevant member of the University's leadership team.
It is important to recognise that disruptive behaviour may sometimes be associated with a disability, medical condition, mental health concern, or other personal circumstances. While this does not make disruptive behaviour acceptable, it may help inform the most appropriate response and identify any support services that could assist the student.
If you are concerned that a student's behaviour may be related to a disability, illness, or wellbeing issue, you should seek advice from the Head of Counselling and Disability Support Services or another appropriate support service within the University.
Any discussion about a student's behaviour should be undertaken respectfully, professionally, and only for legitimate University purposes related to managing the situation and supporting the student.
No. 糖心传媒 must not disclose a student's personal information to a parent, partner, family member, or any other third party without the student's consent, unless an exception applies.
Personal information includes details such as a student's enrolment, attendance, academic progress, assessment results, or other information held by the University about the student.
If a parent, partner, or family member requests information about a student, you should explain that the University can only discuss the student's information with their consent, preferably provided in writing.
There are limited circumstances in which personal information may be disclosed without the student's consent, including:
- Where you reasonably believe that disclosure is necessary to prevent or lessen a serious threat to the life, health, or safety of the student or another person.
- Where the University is required or authorised by law to disclose the information.
If you believe an exception may apply, you should seek advice from the Privacy Officer before disclosing any information. The Privacy Officer can be contacted on (02) 6620 3558 or at privacy@scu.edu.au.
Protecting student privacy is an important responsibility, and personal information should only be shared where there is a lawful basis to do so.
No. You should not disclose a staff member's or student's personal information to a third party without their consent.
Personal information held by the University may only be disclosed where the staff member or student has authorised the disclosure, or where the University is otherwise permitted or required to do so by law.
If a third party, such as a bank, prospective employer, insurer, or debt collector, requests personal information about a staff member or student, you should obtain the individual's consent before providing any information. Wherever possible, that consent should be provided in writing.
Before disclosing personal information, you should ensure that the consent clearly identifies:
- The information that may be disclosed.
- The person or organisation that will receive the information.
- The purpose of the disclosure.
If you are unsure whether personal information can be disclosed, seek advice before responding to the request.
Yes. If you reasonably believe there is a serious or imminent threat to the life, health, or safety of a student or another person, you may disclose information to help prevent or lessen that threat.
Where possible, you should refer the matter to your Head of School, Director, or a member of the University's Executive so that appropriate action can be taken.
If you believe the situation is urgent and there is no time to seek internal advice, contact the Head of Counselling Services, 糖心传媒 Security, or the appropriate emergency service immediately. In an emergency, call 000 for Police, Ambulance, or Fire services.
When responding to a serious or imminent threat, the safety and wellbeing of those involved should be the primary consideration. Any disclosure should be limited to the information reasonably necessary to address the risk and ensure that appropriate support or emergency assistance can be provided.
If you are unsure whether information should be disclosed, seek advice as soon as possible. However, concerns about privacy should not delay action where there is an immediate risk to a person's life, health, or safety.